The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from The Pond Pad Discount Pond Supplies Store to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to The Pond Pad Discount Pond Supplies Store shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    1382 Industrial Dr. Ste 4
    Saline, MI. 48176

    Delivery shall be deemed to have been made by You to The Pond Pad Discount Pond Supplies Store five (5) days after the date sent.

    Waivers:

    WaterScape LLC shall not be responsible for any damage caused by shipping delays, use of products, errors in shipping, or damage to personnel, lost income and damage caused by the installation of said products.



  • Copyright
  • All content appearing on this Web site is the property of:

    The Pond Pad Discount Pond Supplies Store
    1382 Industrial Dr. Ste 4
    Saline, MI. 48176

    Copyright © 2010 The Pond Pad Discount Pond Supplies Store. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010 The Pond Pad Discount Pond Supplies Store. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Pond Pad Discount Pond Supplies Store. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Pond Pad Discount Pond Supplies Store or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Pond Pad Discount Pond Supplies Store and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Pond Pad Discount Pond Supplies Store believes that customer conduct violates applicable law or is harmful to the interests of The Pond Pad Discount Pond Supplies Store and its subsidiaries.


  • Privacy Policy
  • The Pond Pad Discount Pond Supplies Store use of personal information that you may submit to The Pond Pad Discount Pond Supplies Store through this Web site is governed by the The Pond Pad Discount Pond Supplies Store Privacy Policy.


  • Shipping & Delivery
  • Shipping Policy on Hard Goods:

    All hard goods and pond supplies are generally sent by UPS ground shipping which is most economical. You can also select UPS second day, UPS three day, and UPS next day if you prefer. Most items will be shipped directly from our manufacturers to you. Occasionally you may receive two or three packages to complete a large order. However, this rarely happened. There will not be any additional shipping charges because of multiple deliveries.

    UPS Policy:

    •IMPORTANT - Inspect all packages, especially fish, BEFORE YOU SIGN. Note on the delivery receipt any obvious damage or notify the driver if present at the time of delivery. Failure to do so will result in you being liable for the damaged merchandise. Call UPS immediately at 1-800-742-5877 to file a damage claim upon delivery of any noticeable damage. We cannot assist you in working out a settlement with UPS unless they are immediately notified of the damage...and we are unable to accept responsibility for damage if the goods have been signed for and accepted in "Good Condition". If you suspect internal damage OPEN IMMEDIATELY! Even if no damaged goods are suspected, open the carton(s) within 24 hours and make a thorough inspection. Hold all damaged goods and their packaging materials for inspection by UPS and call them at 1-800-742-5877 to file a damage claim.

    • In the event a customer refuses delivery after the merchandise has shipped from the factory, the customer will be responsible for all UPS charges to and from the shipping location and a restocking fee.

    • In the event a customer cancels an order after the merchandise has shipped from the factory, the customer will be responsible for all UPS charges to and from the shipping location and a restocking fee.

    Note: If the customer returns the item(s) for any reason except that it is defective, customer is responsible for outgoing UPS charges as well as return UPS charges.



  • Sales Tax
  • The Pond Pad Discount Pond Supplies Store charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • WaterScape LLC does not warranty any product sold in this catalog. All warranties are provided by the original manufacturer. Products returned for warranty consideration must be sent to manufacturer for their evaluation and final disposition.

    The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Pond Pad Discount Pond Supplies Store makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Pond Pad Discount Pond Supplies Store SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Pond Pad Discount Pond Supplies Store BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Pond Pad Discount Pond Supplies Store.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Pond Pad Discount Pond Supplies Store is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Pond Pad Discount Pond Supplies Store.

    The inclusion of material on this server does not imply any endorsement by The Pond Pad Discount Pond Supplies Store, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Pond Pad Discount Pond Supplies Store tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


  • Return Policy
  • 1. Non-returnable items include chemicals, medications, water conditioners, and pond liners.

    2. NO refund on any shipping and handling costs. Special order items, sales or special deals are also not returnable.

    3. The merchandise must be in resalable UNUSED condition and returned in the original undamaged packaging. All warranty books, instructions manuals, parts and accessories must be included as well as the original box in which the item was shipped. To protect the original factory carton from any additional shipping damage, please place it inside another carton for return shipping.

    4. Acceptance of merchandise is final only after inspection.

    5. Customer is responsible for return freight to us as well as the original freight costs except for defective and items shipped in error by WaterScape LLC Note: on orders sent with free freight, customer will be responsible for actual outgoing freight charge.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Pond Pad Discount Pond Supplies Store and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Pond Pad Discount Pond Supplies Store shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Pond Pad Discount Pond Supplies Store with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Pond Pad Discount Pond Supplies Store with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Pond Pad Discount Pond Supplies Store. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.